We are developing the social individualist meta-context for the future. From the very serious to the extremely frivolous... lets see what is on the mind of the Samizdata people.

Samizdata, derived from Samizdat /n. - a system of clandestine publication of banned literature in the USSR [Russ.,= self-publishing house]

Reputations, consumer protection, and the Reuters saga

In her ill-judged attack on global capitalism, Naomi Klein decried the phenomenon of the corporate logo. One of the sillinesses of this is that logos and brands are essentially bound up with the reputation of a firm. A firm that has a strong brand, a strong reputation for honesty, quality and high service may have taken years, decades even, to aquire it. It can take only days to lose such a reputation through stupidity or dishonesty. That is why reputation is a protection for the consumer. Statists who imagine that we need all manner of regulations to protect consumers against shysters routinely forget this point. A firm that wants to make a whacking great profit is unlikely to deliberately harm or even kill, its customers. Self-interest dictates that a firm that wants to make money over the long term will work like hell to ensure its reputation is deserved. (It may be debateable whether limited liability either enhances or weakens this process, but I have not the time to explore that here).

I got thinking along these lines following the recent mess that has unfolded at Reuters, thanks entirely to sharp-eyed bloggers spotting something funny about photographs. Reuters is one of the oldest, if not the oldest, news service in the world. It both provides information directly to clients such as traders via its screens, offering real-time news alerts, and also wholesale news, providing text and photographs to newspapers and broadcasters. The company – founded by central European aristocrat Baron Julius Reuter – has employed some of the bravest and sharpest journalists in the business, not to mention folk who went on to forge careers in television like Sandy Gall or even thriller writers like Frederick Forsyth and Ian Fleming.

So what has happened over the photo scandal has the whiff of tragedy as well as farce. Its reputation has been badly damaged by the photo scandal. My sources at the firm realise that the situation cannot be shrugged off and it appears this will not happen. Good. The organisation deserves credit for immediately axing the jerk who doctored photographs to make a situation look more exciting and therefore marketable than it was. The whole back-catalogue of this person’s work has been taken down. Reuter’s head of editorial, David Schlesinger – no stranger to speaking his mind about matters – is certainly like to crack the whip, although I am not yet aware that senior managers’ heads may roll because of what has happened. (Stay tuned).

It is a shame in some ways since the company has been recovering financially over the past couple of years. Reuters’ profitability was hammered after the end of the dotcom boom in 2000. Bloated and complacent after the boom years in foreign exchange and equity markets during the 80s and 90s, Reuters’ lost ground to firms like Bloomberg. Bloomberg’s snazzy news and bond-dealing boxes and add-on features enticed away thousands of clients. And yet under new CEO Tom Glocer, the company started to fight back, halting the exodus of clients, simplifying its product range. It left its old HQ in Fleet Street and moved to a gleaming new office in Canary Wharf.

To fight back from this, senior management must show no mercy if there are further signs of this sort of nonsense. If they do not take a hard line, one can be sure business rivals like Bloomberg or the Wall Street Journal will be ready to pounce.

Colombia: when will ‘our side’ learn?

By ‘our side’ I mean the people fighting the Marxist FARC in Colombia – particularly President Uribe. I not expect mainstream politicians to be libertarians (although it would be nice), but I do expect them to have some common sense.

President Uribe is highly intelligent man who has had considerable success in fighting the communists in Colombia. However, his latest idea (as reported in this week’s Economist print edition) shows a lack of common sense (a state of affairs all too common in politicians – including highly intelligent ones).

President Uribe wishes to cut the top rate of income tax – good for him. However, the President wishes to ‘balance’ this by extending sales tax to cover various basic foods. Have no fear, the poor would be able to claim back the money they pay in tax.

So a new tax will be introduced (a tax on food), and this will be ‘balanced’ by a new welfare benefit (for make no mistake, this is what this payment will be). A complicated bureaucratic mess. Sadly it is often the most intelligent of politicians who think up ideas like this.

If someone wants to cut the top rate of income tax (from 38% to 32% or whatever) then they should do so. But if they fear a ‘loss of revenue’ (and cutting the top rate of income tax always ‘costs’ less in revenue than many people predict) they should cut government spending (which they should do anyway).

They should not introduce a new tax, certainly not a tax that will be presented (by the communists, but not just by them) as a tax on the basic needs of the poor – trapping the poor into going ‘cap in hand’ for a new benefit (if they can deal with all the paper work).

A little short-sighted perhaps?

The British Medical Association’s response to a proposal by the British government to allow optometrists more leeway to prescribe medication for eye problems.

“In order to safeguard patient care, the BMA’s ophthalmic committee can only envisage extremely limited opportunities for optometrists to make therapeutic interventions.”

I wonder whose interests are really being ‘safeguarded’ here.

New shuttle landing photo release

This just in! Our ever vigilant illuminati underground has just uncovered the little known fact Adnan Hajj photographed early shuttle flights. As a Samizdata exclusive we have this spectacular shuttle landing photograph.

Ms. Ima Fake, a senior Reuters representive, has assured us this photo is absolutely genuine.

Samizdata quote of the day

The report basically says no one gets fired for screwing up in the civil service and that there is no price for failure. It recommends some reforms that will not work because inherently governments have a coercive monopoly. Whereas in the private sector the profit motive works as an incentive because customers will stop buying crap services from businesses, hurting their profits. In the public sector if you stop paying your taxes the government will try and jail you. A mandarin hits it on the head in the report when he admits “Why is Whitehall poor at delivery? Because they’re aren’t any rewards or sanctions in place for civil service delivery.” Where is the incentive for better government?

Guido Fawkes

Safari

One doesn’t expect much good news from Africa, and Kenya may be notorious as among the most corruptly governed countries in the world, but this is what I call a public service.

A strange note in the commentary which I take to be a sign of a global, not just an African, problem:

People are so into their daily lives, running here and there, they don’t have time to read. In fact they only read when they need to sit for an examination. We hardly have anyone reading for pastime or for knowledge.

I have heard similar things in Britain, from both the non-readers and academic acquaintances responsible for teaching non-readers. In a world dominated by bureaucracy, qualifications no longer have any necessary relationship to knowledge, and reading is an act of compliance.

But being an outdoor librarian seems like a good job to me.

Peace?

I wandered through the aftermath of the anti-Israel, anti-Bush, anti-Blair demo in Parliament Square last Saturday afternoon, late on. I had my camera with me, and snapped one of the many placards still on view. It was not exactly what you would call a ceasefire call:

MuslimArmiesS.jpg

I can not help thinking that this guy is better at making photogenic placards than he is at military strategy. Unleashing armies would be like putting up other big signs, surely, saying: “Put your bombs here”.

How a little brown book got me thinking about America

A number of bookshops in Britain seem to be selling reproductions of the advisory books that were given to Allied servicemen readying for D-Day in 1944 and for U.S. Army Air Force personnel arriving in Britain in 1942. I bought a copy of the latter and it is, in its way, a wonderful snapshot of how Britain was viewed by Americans more than 60 years ago and makes me wonder if many of the descriptions could still apply. The book is called Instructions for American Servicemen in Britain. Here’s a couple of paragraphs:

“A British woman officer or non-commissioned officer can – and often does – give orders to a man private. The men obey smartly and know it is no shame. For British women have proven themselves in this way… Now you know why British soldiers respect the women in uniform. When you see a girl in khaki or air-force blue with a bit of ribbon on her tunic – remember she didn’t get it for knitting more socks than anyone else in Ipswich.”

“Do not be offender if Britishers do not pay as full respects to national or regimental colours as Americans do. The British do not treat the flag as such an important symbol as we do. But they pay more frequent respect to their national anthem. In peace or war “God Save the King” (to the same tune as “Our America”) is played at the conclusion of all public gatherings such as theatre performances. The British consider it bad form not to stand at attention, even if it means missing the last bus. If you are in ahurry, leave before the national anthem is played. That’s considered alright.”

The book is printed from the original typescript that was used by the War Department in the States. Some of the descriptions now may strike us as a sort of cozy, simplified portrayal, but actually I was rather impressed by the strenuous efforts of the author(s) to describe the privations of a nation at war, its habits, differences and qualities (I love its descriptions of attitudes to sport). It also struck me that the US authorities clearly felt it was necessary to take steps to educate servicemen and women a bit about the people they would be meeting as allies in the war against Hitler. While those who have reprinted the book may think they are making some sort of clever-dick post-modernist point by re-issuing these things, I find them rather moving.

By coincidence, on the same day that I bought the book, I drove up to see friends in Cambridgeshire. About a few miles away from the house of my friends, I passed by a rather neat row of hedges, screening a rather fine little white-washed building. The Stars and Stripes were flying from a masthead. I slowed down and realised that it was one of the cemeteries to commemorate the U.S. aircrews who flew hundreds of missions from the flatlands of East Anglia in aircraft such as B-17 Flying Fortresses or P-51 Mustangs. There were hundreds of such airbases, some of which are now either just strips of busted concrete in a wheatfield, although a few preserved airfields remain, complete with the old control towers and huts. On my father’s farm in Suffolk we used to find the odd .50 shell case that had been ejected from a passing aircraft. Chuck Yeager, the legendary U.S. Mustang fighter jock and test pilot, flew from Leiston, a few miles away from my old home.

Some of the men who lie in the soil of Cambridgeshire probably had read that guidebook and wondered about the country they were operating from all those years ago. At a time when cheap anti-American bromides fill up the airwaves and newsprint, it is no bad thing to reflect on the debt we ‘Britishers’ owe to those who came over to this island in 1942. May they all rest in peace.

Reuters’ phoney war fumbles on

Accompanying earlier posts here and here, another example of some Reuters truthmaking has been exposed by the blogosphere – and guess which side of the conflict is being targeted by Reuters’ dodgy Adobe warriors? The shot and caption in question can be found here. The caption reads

An Israeli F-16 warplane fires missiles during an air strike on Nabatiyeh in southern Lebanon, August 2, 2006.

Looks plausible enough to an untrained eye such as my own, however Reuters again underestimates the superior intellectual firepower ranged against it in the Blogosphere, which has exposed the “missiles” as the guided-missile countermeasure known as chaff. The fact that two of the three rounds visible are copies of the single chaff release adds to the visual fiction. The link posted above debunking the Reuters image has a lot more detail.

We are starting to see the full extent of entrenched dishonesty in the Reuters newsroom, and it is astonishing that the people working for this once-venerable institution think they can get away with such crude deception. Did they think people with far, far greater expertise than these hacks would not notice? Reuters needs to get its house in order expeditiously, otherwise its supersession is assured.

(Via LGF)

In need of some expert opinions

Here is a link to a Getty image with the following information:

Caption:
Tyre, LEBANON: Rockets fired from Israel are seen falling in the outskirts of the southern Lebanese port city of Tyre, 06 August 2006. Israel’s army will carry on fighting Hezbollah in southern Lebanon until two soldiers, whose capture sparked the conflict last month, are returned, its ambassador to Washington said today. AFP PHOTO/SAMUEL ARANDA (Photo credit should read SAMUEL ARANDA/AFP/Getty Images)
Copyright: 2006 AFP
By/Title: SAMUEL ARANDA/Stringer
Date Created: 6 Aug 2006 12:00 AM
City, State, Country: Tyre, -, Lebanon
Credit: AFP/Getty Images
Collection: AFP
Source: AFP
Date Submitted: 6 Aug 2006 10:44 AM

Take a look and tell me what you think and although I do not claim to be an ‘artillery expert’, my interpretation of what that image shows is outgoing rockets (i.e. Hezbollah firing at Israel) rather than incoming rockets (i.e. Israel firing on Tyre). My reasoning is as follows… firstly the rockets are burning, suggesting launch rather than impact, secondly the back-blast is visible slightly behind the location of what I take to be the launcher rather than an impact area.

Alternative explanation: the rockets were fired by an Israeli aircraft just out-of-shot (hence rockets are still burning) and are indeed incoming fire. The reason I doubt that is the rockets seem to be producing a large signature suggesting they are long range artillery rockets (i.e. Katyusha) rather than free flight aircraft rockets (which are much smaller, do not produce such impressive flames and whose rockets burn out very quickly)

Why am I interested? Because presumably the stringer, Samuel Aranda, saw this incident (i.e. could clearly see in which direction the rockets were flying) and presumably also created the caption. Is it in fact the truth?

I wrote to Getty images asking for clarification but have received no reply yet. If there are any artillery experts out there I would be keen to hear what they think. As I have said, I am not an expert on the subject but I am sure there must be some folks out there who can confirm either that the caption is most likely correct and I am mistaken, or my interpretation is the more plausible one.

Update 1: Take a look at this image of outgoing Katyusha rockets.

Update 2: Getty have corrected the caption and now admit it was outgoing Hezbollah fire.

Rattling the cage

This I wrote elsewhere in a discussion about politics and public opinion:

‘Courting the anger of small out-groups in order to prove himself to a broader public as acting bravely in the “greater interest” is such an established and successful Blairite technique that they are all at it: Cameron goading the right into denouncing him; Brown picking up Trident as a touchstone guaranteed to infuriate Lefties. Blair himself appears to have internalised technique as policy, believing that if he is irritating civil libertarians and better lawyers it is a sure sign he is in the right.’

And I think I was correct. Blair’s destruction will follow, as he is already starting to broaden the principle to include the rest of his party and the public. “I don’t care what you think.” is not a sustainable position for a politician.

It does surprise me that no mainstream commentator appears to have spotted that this is what Brown is doing over Trident, positioning himself as trustworthy to the general public by prompting a group hate from the sandal-wearing left (whom the public definitely do not trust) while reserving his position on the more important matters of domestic policy that he might wish to change.

Gloating at Galileo

The Europeans mess up once again. We look at them playing power politics without a powerful hand or a sense of bluff. It takes some level of incompetence to have the Chinese do to you what you tried to do to the Americans:

Today, the Chinese are attempting to do to the Galileo system the same thing that Europe tried, and failed, to do to the US. China has registered with the ITU its intent to use frequencies that are as close to Galileo’s as Galileo’s were planned to be to GPS 3. The speculation is that this is the Chinese response to the European refusal to allow China into the charmed circle of senior Galileo management.

I mustn’t gloat.